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Ticket Fulfillment with Direct Connect®

How a package looks when it arrives can be just as exciting as what’s inside. Customize each package to create the ultimate fan experience using Direct Connect, our exclusive ticket fulfillment service.

Fans can’t wait for their season tickets to arrive in the mail. But getting those tickets from print to delivery is a time-consuming task. Direct Connect from Weldon, Williams & Lick streamlines mailing distribution while letting your organization’s creativity shine. Whether shipping hundreds or thousands of tickets across the globe, clients can personalize each package to meet the needs of their organization.

Top 6 Benefits of Direct Connect:

  • Fully customizable packaging
  • Worldwide shipping options
  • In-house fulfillment
  • Secure data management
  • No third-party involvement
  • 99% package accuracy rate
ticket fulfillment service

WW&L fulfills every package to your exact specifications. Whether you want us to fold t-shirts a certain way or mail a custom package to a high-profile client, our fulfillment department can handle it. From static to personalized items, we will ship anything to elevate the patron experience. No matter what you want to mail, we’ll make it happen!

What Is Direct Connect?

Direct Connect is WW&L’s exclusive fulfillment service. We pack and ship customizable packages directly to patrons.
The first game of the season is around the corner, and fans can’t wait to get their tickets. How much time does your organization spend stuffing envelopes, filling boxes, writing labels, or traveling to the post office? Probably more than you care to admit. But there is an easier way to fulfill patron orders.

What should I include in a fulfillment package?

  • Season tickets
  • Membership cards
  • Badges
  • Credentials
  • Season packages
  • Swag gifts
  • Marketing material

Direct Connect Process

Verification of Specifications
Production of Products
Pack via Barcode Verification
Delivery to your Patron
Order Placed

Top 5 Industries Utilizing Direct Connect

Sports venues


ticket printing and fulfillment services


Performing arts

Concert Venues

White-Glove Ticket Fulfillment Service

Clients come to us with great ideas, but they often don’t know how to implement them. That’s why we provide our customers with truly exceptional white-glove service. Every client gets a dedicated business development manager (BDM) and account manager (AM). They will guide you through the steps and give you personalized attention at all times. A knowledgeable sales force will match you with the services that best suit your organization.

Anyone can print and mail tickets, but we know the experience begins as soon as your patrons receive their package. Your dedicated team will brainstorm ways to bring the fan experience to life. Whether it’s a brand-new packaging concept or a personalized swag gift box, we will create a memorable unboxing that your fans will remember for a lifetime.

Uncompromising Security Features

At WW&L, we understand the importance of patron privacy. We take extra precautions to ensure professional account management and secure data handling. Our experienced team only uses personal data for its intended purpose.

Our fulfillment security features include:

  • Secure data management
  • Barcode verification system
  • Address verification
  • Automatic package tracking notifications
  • Package verification reports

Before going out the door, every package must pass our patented barcode verification. This system lets us identify errors prior to shipping and track the individual contents of each box. And with a 99% accuracy rate, you can rest assured your packages will arrive safe and sound.

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A Custom Fulfillment Solution Under One Roof

Dealing with multiple vendors for printing, packing, and shipping quickly turns into a logistical disaster. Third-party providers require extra planning and project management to ensure effective communication, and it’s easier to overlook a vital step. That’s why we choose to do things differently.

WW&L handles all ticket mailing and fulfillment under one roof. This means we print, store, assemble, and ship every package. Our team will guide you through the entire process to ensure we meet and exceed your expectations. Not only will you appreciate our attention to detail, but our streamlined process will also elevate the patron experience. We are your one-stop-shop for all your season ticket fulfillment needs.

Our client relationships continue to grow at WW&L.

Trust WW&L for Your Custom Fulfillment

Season ticket distribution is an exciting time of year. But without the right guidance, it can cost your organization valuable time and resources. Why not let our experts handle it for you? Direct Connect takes the guesswork out of ticket fulfillment. We’ll tackle every step of the process with commitment. With over 120 years of experience, Weldon, Williams & Lick, Inc. knows how to take an idea from concept to print.

Have an idea for custom season ticket packaging? We can deliver the ultimate unboxing experience to your fans. Get in touch with us to sign up for season membership fulfillment today.

Looking for a ticket fulfillment service? We’re here to help!