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Career Opportunities

Thank you for your interest in WW&L!

We build innovative products and services to connect organizations to their fans, and people to experiences. To accomplish this, we have formed a creative and driven team that is highly motivated to transform the customer’s experience by being laser-focused on delivering awesome solutions to the market. Our customers are passionate about the products we provide, and we are equally passionate about the success stories we create for them.

How to Apply

Please email your resume to resumes@wwlinc.com

Business Development Manager

Core Business

Weldon Williams & Lick

 

THE ROLE

 

As a Business Development Manager, Core Business you will be responsible for proactively pursuing new business opportunities while maintaining profitable customer relationships in an assigned territory to achieve company objectives. While handling Business Development Manager duties, you will be asked to uphold and develop relationships with all substantial stakeholders in your defined territory to include: collegiate athletics groups, college parking operations, ticket service providers, professional sports teams, museums, zoos, fairs, festivals, and brokers of tickets. You will work closely with the Company’s account management team to price, define, and coordinate a customer’s order to aide in the production process.

 

 

THE SKILLS

 

·       Able to work within well-defined sales process (CRM system, KPIs, pitch goals) to deliver results

·       Excellent written and verbal communication skills

·       Time management skills to coordinate numerous time-sensitive projects

·       Carry out face-to-face and Zoom meetings to drive business

·       Actively develop meaningful relationships with key stakeholders among prospect list and customer list to create upsell opportunities

·       Knowledge of print industry techniques preferred

·       Good interpersonal skills to work jointly within multi segments of the company

·       Must be highly motivated and a positive team player

·       Show the ability to multitask

·       Display functional negotiation skills to handle customer inquiries, pricing negotiations, and concerns

·       Travel as needed for customer visits and relevant conferences to achieve sales goals

 

 

 

KEY SUCCESS FACTORS

 

·       Great interpersonal skills

·       The ability to plan work in addition to executing on it

·       A positive attitude to handle the highs and lows of a results-driven sales role

·       Exhibit behavior consistent with the company’s image of excellence

·       Investigate new technologies or product innovations to determine their potential impact on the brand

·       Knowledge of production processes (print preferred)

 

EDUCATION & EXPERIENCE

 

·       Bachelor’s degree is preferred

·       Minimum 5+ years of experience in a high-performing sales environment

·       Experience with Hubspot and ZoomInfo digital platforms preferred

 

 

WE OFFER

We build innovative products and services to connect organizations to their fans, and people to experiences. To accomplish this, we have formed a creative and driven team that is highly motivated to transform the customer’s experience by being laser-focused on delivering awesome solutions to the market. Our customers are passionate about the products we provide, and we are equally passionate about the success stories we create for them.

Manager of Innovation & Ideas

Sales Department

Weldon, Williams & Lick

(Remote friendly)

 

Summary

Innovation has long been, and remains, at the heart of Weldon, Williams & Lick, Inc. While an innovative mindset has always been a part of the organization, we are finally incorporating a role into our operation that focuses on nothing but it.

We are looking for a motivated innovation manager to lead our company, in conjunction with our Product Development team, in developing new products, services, and processes that will help us maintain our competitive edge. The ideal candidate will have a proven track record in innovation management, with a focus on market analysis, trendspotting, ideation, and project management. This person will be responsible for developing and executing innovation strategies and overseeing the entire innovation process from ideation to commercialization. If you are a creative thinker with a passion for driving change, we want you on our team.

 

Duties & Responsibilities

Ø  Develop and implement an innovation strategy that is aligned with the company’s goals

Ø  Conduct research to identify industry trends, new technologies, and innovative solutions that can be applied to the company’s products, services, or processes

Ø  Analyze data and market trends to generate insights that will inform the innovation process

Ø  Develop and manage relationships with external partners, such as universities, research institutes, and suppliers, to identify opportunities for collaboration

Ø  Create and oversee the budget for the innovation department, ensuring that funds are used efficiently and effectively

Ø  Provide guidance and support for the company throughout the ideation, development, and implementation phases of projects

Ø  Monitor, analyze, and communicate innovation metrics to senior management to see opportunities to improve the company’s innovative performance

Ø  Train employees on how to use new technologies and processes

Ø  Stay up to date on latest industry trends and developments

Ø  Perform other duties as assigned

 

Required Skills and Qualifications

Ø  Bachelor’s degree in business, engineering, marketing, entrepreneurship, or related field preferred

Ø  4+ years’ experience in product development, project management, or similar role

Ø  Proven track record of working through successful campaigns

Ø  Strong understanding of product development cycle and process

Ø  Excellent analytical and problem-solving skills

Ø  Outstanding communication, presentation, and interpersonal skills

Ø  Experience working in a fast-paced, startup environment

Ø  Innovative and Creative Development Skills

Ø  Highly organized with excellent time-management abilities

 

Reporting structure

This role reports to the Vice President, Product Development & Strategy

E-Commerce Client Service Representative

The ideal candidate will be detail oriented with a positive attitude and desire to learn as well as have the ability to listen and relate to our customers and provide thoughtful, professional responses to their needs.

Remote-friendly

Responsibilities

  • Process daily ecommerce orders
  • Customer service via phone, email and web chat
  • Monitoring of ecommerce site product design and user interface
  • Processing and shipping of ecommerce orders
  • Other related tasks as needed

Skills and Abilities

  • Excellent communicator with strong oral and written skills
  • Exceptional listening skills
  • Experience dealing with sensitive customer service issues
  • Candidate must be a highly motivated self-starter and responsible with proven assistance and follow-through ability
  • Responsible for quality of work in terms of accuracy and content
  • Ability to organize and prioritize, managing multiple projects
  • Good analytical and problem-solving skills
  • Ability to meet deadlines
  • Proficient knowledge of MS Office: Excel and Word
  • Experience with CRM/MIS platforms
  • Product content development helpful

Experience and Education

  • College degree preferred
  • 3 years administrative experience
  • 3 years customer service experience

Job Type: Full-time

Salary: 30k-40k

Bilingual E-Commerce Client Service Representative

The ideal candidate will be detail oriented with a positive attitude and desire to learn as well as have the ability to listen and relate to our customers and provide thoughtful, professional responses to their needs.

Remote-friendly

Responsibilities

  • Process daily ecommerce orders
  • Customer service via phone, email and web chat
  • Monitoring of ecommerce site product design and user interface
  • Processing and shipping of ecommerce orders
  • Other related tasks as needed

Skills and Abilities

  • Excellent communicator with strong bilingual oral and written skills
  • Exceptional listening skills
  • Experience dealing with sensitive customer service issues
  • Candidate must be a highly motivated self-starter and responsible with proven assistance and follow-through ability
  • Responsible for quality of work in terms of accuracy and content
  • Ability to organize and prioritize, managing multiple projects
  • Good analytical and problem-solving skills
  • Ability to meet deadlines
  • Proficient knowledge of MS Office: Excel and Word
  • Experience with CRM/MIS platforms
  • Product content development helpful

Experience and Education

  • College degree preferred
  • 3 years administrative experience
  • 3 years customer service experience

Job Type: Full-time

Salary: 30k-40k

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